Please describe your query as well as possible, if it is a problem in the application, describe how the problem occurs, or how the problem can be reproduced. For easier troubleshooting, you can also attach a screen image that shows how the problem manifests, if you want to attach more images or documents, please compress them in an archive (using programs such as WinRar, WinZip or 7-zip).

We will respond to your inquiry as soon as possible during the regular business hours of customer support, from Monday to Friday 8-16.